ICNA Relief is a Muslim-led organization serving humanity regardless of any differentiating factors. We are a grass-roots, non-profit operating 100% locally to serve our neighbors and community. Most of our work is planned, organized, and fulfilled thanks to volunteers and donors who generously give of their time and wealth to benefit our shared community. Our 2 local food pantries are located in Glendale Heights and West Rogers Park and serve people from multiple ethnicities and countries of origin. We invite anyone in need to contact us via email: chicago@icnarelief.org or call our help line at 844-414-4862.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.