River Crossing of Elgin is now The Pearl of Elgin. Conveniently located less than two miles from Ascension St. Joseph Hospital and Advocate Sherman Hospital, in the bustling community of Elgin, our community is where respect, compassion, and quality care meet. Our 139-bed facility offers specialized care and rehabilitation services from a team of dedicated experts. At The Pearl of Elgin, you’ll enjoy a full range of rehab and nursing care in an atmosphere of comfort and community. We offer a wide-range of in-room amenities and dining areas where you can experience the companionship of others.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.