Centro de Informacion is open from 9 a.m. to 5 p.m. Monday through Friday.
Our Emergency Food Pantry is open on Tuesday, Thursday, and Friday from 1 p.m. - 4 p.m.
Centro staff team is bilingual in Spanish / English and can assist with immigration, citizenship, translation, parenting classes, emergency food pantry, notary services, public benefits applications, English language and other adult education opportunities, employment and housing support, referrals for health, legal, financial and employment services with community partnerships.
Elgin office location only is wheelchair accessible. Hanover Park and Carpentersville office locations are not fully accessible.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.