This profile is uncertified and using publicly sourced data
Yext customers see up to a 9% lift on Google Gemini and gain access to:
- Performance insights across AI and traditional search
- Competitive benchmarking for your locations
- Clear, actionable recommendations to improve visibility
- AI-powered tools to manage your digital presence at scale
Business Details
About
Social Services OrganizationCounselorNon-Profit OrganizationPsychotherapySenior Citizen CenterSocial WorkThrift Store
Since 1956, Family Service Agency has been providing counseling, education, resources, and other essential services to DeKalb County. We are among the oldest private, nonprofit organizations in the area, and our programs have grown and adapted to changing community needs over the past half-century. We are an "umbrella agency" to five distinct social service programs: Children's Advocacy Center, School-Based & Youth Programming, Center for Counseling, Senior Services, and Community Action. In 2022, FSA acquired Youth Service Bureau through a merger.
Location
Family Service Agency of Dekalb County
1325 Sycamore Rd, DeKalb, IL
60115, United States
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.