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The Loft Rehabilitation of Rock Springs

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About

Nursing Home
Conveniently located directly across the street from Decatur Memorial Hospital, The Loft Rehabilitation of Rock Springs provides individualized post-acute skilled nursing care in a comfortable environment. The Loft of Rock Springs provides specialized dementia care, short-term rehabilitation, and long-term care. As a family owned and operated facility, we are committed to providing you with a personalized experience no matter what your healthcare needs may be. Our clinical and therapy teams are committed to making The Loft your 'home away from home', with all of your needs taken care of so you can live a more meaningful and independent lifestyle. This commitment results in a smoother and safer transition throughout your recovery.

Location

The Loft Rehabilitation of Rock Springs
2530 N Monroe St, Decatur, IL
62526, United States

Hours

Monday8:00 AM - 5:00 PM
Tuesday8:00 AM - 5:00 PM
Wednesday8:00 AM - 5:00 PM
Thursday8:00 AM - 5:00 PM
Friday8:00 AM - 5:00 PM
SaturdayClosed
SundayClosed

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.