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Villas of Holly Brook Assisted Living & Memory Care: Collinsville, IL

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About

Assisted Living Facility
The Villas of Holly Brook and Reflections Memory Care will accommodate both your individualized needs and your budget. You will receive customized quality care and service from our dedicated staff and trained professionals. Our communities feature a variety of gathering rooms and communal spaces for you to enjoy time with family and friends. Many of life’s chores are done for you, giving you back the time and energy to pursue your interests and enjoy your independence. We are a faith-based, family owned and operated company that strives to be the top choice senior living community in the areas we serve. Let us help you explore your living options in our award-winning communities.

Location

Villas of Holly Brook Assisted Living & Memory Care: Collinsville, IL
121 S Bluff Rd, Collinsville, IL
62234, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.