Nursing HomeHospice & Long Term CareOccupational TherapyPhysical TherapistPhysical TherapyRehabilitation CenterRetirement Community
Arc at Chillicothe is located along the Illinois River Valley, our facility offers a peaceful setting, including a garden area with a gazebo and walkways. We provide many amenities for our residents, including activities for high and low functioning individuals, Bingo, weekly outside entertainment, and pastoral and church services. An especially unique aspect of our facility is our admittance of residents 24 hours-a-day, 7 days-a-week, whether the need is short or long-term. We are pleased to provide wireless internet service for guest and visitor use.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.