Bourbonnais KinderCare

Reviews

• BS

  Brittany Snider

  6 days ago
  5.0
  Both of my boys go to Kindercare, my oldest has been going there since he was 2 and we have nothing but great things to say about the daycare! The assistant director Jamie goes above and beyond when I have a problem or a concern at the center and is very informative with any question I may have! I would recommend Kindercare to any family looking for childcare!
• SF

  Sarah Ford

  Nov 17, 2024
  1.0
  Brought my child to the infant room at 12 weeks old. During the tour, I specifically asked if the center did “cry it out” and they said absolutely not and that if they couldn’t pick up the child they would at least be near it and patting. Came to pick up, she and 2 other infants were by themselves screaming in their crib while the workers were tending to other children. Mine just needed her pacifier in, she was purple crying. I called the director after picking up and she “investigated” and said the workers said “she wasn’t crying for more than 10 minutes” which is an extremely long time. I picked her up at 3pm and she slept all the way until 5am the next morning. I had to keep waking her to try and feed her. I am sure they let her cry all day. I understand it’s a big transition for kids to go from home to a center but I informed them I was off that day and to call me if anything. They lied about her naps in the app and about the bottles bc it didn’t add up to what was left. Never sent her back. I am sure other rooms are great for older kids but I would never send my infant there. The workers were nice though and probably overwhelmed as they informed me AFTER THE FACT that 5 new infants started that day - which should also not be allowed.
• NC

  Nicole Cecich

  Aug 6, 2019
  5.0
  We have been going to Kindercare for 3 years and have loved every minute of it. My kids are there for at least 9 hours everyday and I am happy knowing they are being taken care of and having fun learning and playing with their friends. They offers nutritious meals and a different learning unit each month, even for the infants. The teachers are always happy to see my children in the morning and let me know how their day was at pickup. Also, this center just started using an app that will keep you updated with what your child is doing throughout the day and even send photos, which is a fabulous new addition for every working parent!