BRIA of Alton is a proven leader in rehabilitation, skilled nursing, and long term care. At BRIA, we work tirelessly to strike a balance between compassionate, individualized care and the latest advancements in rehabilitation, skilled nursing practice, and technology. With each medical service we provide, we ensure our residents get everything they need.
BRIA of Alton’s comprehensive medical services include 24-hour nursing care, the STRIVE Center for Rehabilitation, an in-house dialysis unit (see the highlights from the unit’s grand opening!), and social activities.
The STRIVE Center’s advanced programming offers cutting-edge specialties developed around the orthopedic, cardiac, and pulmonary challenges aging adults face.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.