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Village Place Independent Living at Friendship Village

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About

Retirement CommunityAssisted Living FacilityCondominium ComplexSenior Citizen Center
One of our legacy buildings, Village Place, provides a welcoming environment with spaces that touch the interests of all residents. Delicious food in the Cold Creek Cafe and BrickStone Buffet, a quite spot in the library filled with books, Craft Room with cabinets full of art and craft items, gathering spaces for events, various puzzle locations, outdoor patio overlooking the lake, Billiards Room and furnished Woodworking Shop. These Independent Living apartments are spacious with options to overlook the lake, cherish the green space or appreciate a walk-out patio or balcony.

Location

Village Place Independent Living at Friendship Village
3720 Village Pl, Waterloo, IA
50702, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.