As part of the Lutheran Living senior community, Valley View Assisted Living provides an independent, secure, home-like lifestyle in a beautiful, country setting. Residents are welcomed home to studio, one-bedroom and deluxe one-bedroom apartments with kitchenettes, fully accessible bathrooms with sit-down showers, and warm common spaces.
Valley View serves three delicious meals every day and offers housekeeping, laundry and transportation services. Residents benefit from on-site physical, occupational, and speech therapy services as well as the availability of highly skilled nursing support, if needed.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.