Hiawatha KinderCare

Reviews

• RS

  Ryan Spicer

  Sep 6, 2024
  5.0
  My 3 month old daughter has attended KinderCare Hiawatha for the last two months. I rate them 10 out of 10. Shanna and Maggie are amazing. They made me feel very comfortable and assured me, I was making the right decision. I also want to give a special thanks to the other Women who care for my daughter. Especially Melissa. Thank you all!
• PS

  Puja Singh

  Apr 1, 2020
  5.0
  Place of love care and compassion .. We all love each other . Let’s pray for good times to comeback soon .. It’s being days we all miss those hugs . We will with our prayers will come out of this tough time . Amen
• DG

  Danielle Guard

  Apr 1, 2020
  5.0
  Hiawatha Day School is fabulous! They have the most kind, caring and attentive teachers/staff you could ever ask for. They offer so many extras for the kids (sports, dance, field trips)! I'm so grateful to them and glad they take such good care of us and all the other families that go here. I couldn't recommend them enough to anyone that wants great care and education for their children! They definitely go above and beyond for the children and their families!
• MS

  Mary Smith

  May 3, 2013
  2.0
  A few months ago, my husband and I found out that we are expecting our first child. We couldn't be more thrilled! In an attempt to be proactive, I called Hiawatha Day School right away to see if there would be an opening for our newborn following my maternity leave, and if so, if we could schedule a tour/visit of their facility. I've called numerous times and left numerous messages with this simple request as an interested parent, and I have heard absolutely nothing back. I continue to be promised that the director will call me, but it's been close to 2 months now with no word at all - she's always out of the office, in a meeting, etc. Every other daycare that I've contacted in town was able to schedule a tour/visit for my husband and I over the phone the first time we called. I am saddened and extremely disappointed that this is how you treat potential clients. After calling again this morning and leaving a message for the 3rd or 4th time, I finally got a call back. I was told, "Scheduling tours/visits hasn't been our focus lately, as this is a busy time of year with graduation, report cards, interviews, etc." Shouldn't potential clients and customer service always be your focus, regardless of the time of year? She followed up by saying that there are no infant openings for next year. It would have been nice if I had been given this important information the very first time I called almost 2 months ago, as making a final decision on where we want to enroll our baby has been delayed waiting to hear back from Hiawthat Day School. At this point, even if there had been an opening, I wouldn't have taken it based on our disappointing experience and interaction with your agency even before walking in the door.

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