This profile is uncertified and using publicly sourced data
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Business Details
About
Assisted Living FacilityRetirement CommunitySenior Citizen Center
Welcome to Trustwell Living at Eagle Pointe Place, a premier assisted living community in Dubuque. We offer a comprehensive suite of services for independent seniors and those needing assistance, including 24/7 on-site care, housekeeping, laundry, and meal services. Our vibrant community is designed to enhance daily living with engaging activities and personalized care plans tailored to each resident's needs. Visit us to experience a supportive environment where your well-being is our priority. Please note: While our community welcomes visitors 24/7, business operations are conducted during standard business hours.
Location
Trustwell Living at Eagle Pointe Place
2700 Matthew John Dr, Dubuque, IA
52002, United States
Hours
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.