The Woodlands offers one and two bedroom apartments for non-smokers 55 and older. The Woodlands is a cat-friendly community. Located on the west end of Dubuque, you are in close proximity to many of the attractions and activities the tri-state has to offer. The Woodlands community is that of warmth, friendliness and compassion. Daily and weekly activities will keep your social calendar booked with catered meals, coffee chats, game nights and much more! The Woodlands has something for everyone where your neighbors will become your friends. With more than 30 years’ experience in independent senior living, Horizon offers responsive 24-hour emergency maintenance and professional management.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.