Nursing HomePhysical TherapyRehabilitation CenterRetirement Community
We are a non-profit organization, founded by the Sisters of St. Francis in 1978, that is now one of the most comprehensive continuums of senior services in the area, including a wellness and fitness center that is second to none. We are privileged to serve the people of Dubuque and the surrounding communities. We offer post-acute rehabilitation, outpatient therapy services, long-term care, memory care, independent and assisted living, home care, a wellness center that is open to the public, and the Caregiver Resource Center. Just as important, are the values behind our services: Compassion, Hospitality, Stewardship, and Reverence. We take these to heart on a daily basis, inspiring lives through compassion and faith.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.