The Hawaii United Okinawa Association is a 501(3)c non-profit organization whose mission is to promote, perpetuate and preserve Okinawan culture. The organization is made up of 50 member clubs, whose combined member total exceeds 40,000 members. It is governed by a Board of Directors representing each HUOA Member Club, an elected Executive Council. HUOA employs an Executive Director and a staff of three full-time and two part-time employees. We are truly fortunate to have an extraordinary team of volunteers who become active and represent their Clubs, become officers of HUOA, run various cultural and community events, provide support staff in the office, work as landscapers, maintenance workers, painters, janitors, and list goes on.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.