The Plaza at Kaneohe offers premier assisted living, independent living, and memory care in a peaceful Windward Oahu setting. Located near Windward Mall and Windward City Shopping Center, our community provides a resort-style lifestyle with 24/7 nursing support and stunning mountain views. We feature all-inclusive monthly rentals and specialized Extended Care for residents requiring advanced clinical oversight and non-ambulatory support.
Residents enjoy restaurant-style dining, weekly housekeeping, and our signature Memory Care. Our staff provides compassionate help with medication management, bathing, and dressing. With a fitness center, theater, and scheduled transportation, discover the best in Kaneohe senior living.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.