Barclay House of Stuart

Reviews

• AA

  Artemis

  Aug 18, 2026
  1.0
  WARNING: Melting Down Faster Than Chernobyl Don't be fooled by the positive reviews of The Barclay House of Stuart. QSL Management Senior Living bought the previously named Symphony at Stuart facility in June 2026, rechristened it The Barclay House of Stuart, promptly gutted all three meal menus, and services—particularly food—have been in free fall ever since. The residents are paying exorbitant rates and yet basics like corn flakes are running out and not being replaced for weeks at a time. Of greater concern, and potential liability to #QSLM, they've been forcing the elderly residents to stand in buffet lines (unheard of until now) with walkers and wheelchairs four times in the past month alone. Servers are allegedly there to help, but I've been present during two such occasions and no one was around: I served my family members and other residents unable to hold a flimsy paper plate and maintain their balance simultaneously. Breaking a hip in your golden years can be fatal. Furthermore, the facility continues to allow dogs but none of the bins has been emptied in a month. Let's not even talk about how they stripped the minibus wrap and spray-painted it grey. Yes, spray paint. You might scoff and say that this is a small thing; however, these are all indicators of greater dysfunction. The one positive note is that they kept on the wonderful front-desk and activities staff during this transition. Regardless, if you love your parents or grandparents (or self), and wish for them to thrive, look elsewhere.
• AM

  April E W Milner

  Aug 10, 2026
  1.0
  AWFUL. My MIL has resided in this community for almost 3 years and is currently in Memory Support. Since the management change, I am horrified at the standard of care. She has been overdosed on meds once, and more recently, she isn’t getting her meds at all!! I’m finding pills on tables in her room, although her care plan specifically addresses needing to watch her take all medications. I found several maintenance issues in her room, found her in dirty clothes, clothing that didn’t even belong to her stuffed in her dresser, urine soaked clothing and throw rugs strewn in the bathroom, and without the pull ups she was supposed to be wearing. When I asked for the supervisor on a Sunday, I was told by several staff that “no one was in charge” come to find out on Monday morning that in fact there is currently no Executive Director and No Director in Memory Care. A change in management should never compromise patient care and what I found this weekend was deplorable. For what we are paying this is entirely unacceptable.
• MM

  margaret mccourt

  May 31, 2026
  5.0
  Can’t say enough good things! My mom has been here for a few years. Staff is amazing. Food is great. Lots of activities. Great health practitioners. If I could give a million stars I would! Mom is so happy!
• DL

  Daniel Lambert

  Jul 1, 2018
  5.0
  I appreciate the care the Director and Director of Wellness provided for my parent during their stay at Symphony. The employees provided kind, individualized support tailored my parent's medical and lifestyle needs. The food and activities the facility provides exceeded my expectations. I would recommend the facility to anyone.