Pensacola Birth & Maternity Center

Reviews

• AB

  April Bonilla

  May 6, 2026
  5.0
  Mandy is the best midwife ever. This place was everything I hoped for and more. The team made me feel cared for, supported, and confident every step of the way. If I have another baby, there’s no question I’ll be coming back here.
• IR

  Isaac Redford

  May 6, 2026
  5.0
  Mandy and her team were there through every step. Best experience we have had. Truly looked out for the needs of our family before, during, and after birth. 11/10. Zero complaints only praises.
• MG

  Morgan Green

  Dec 23, 2025
  5.0
  We are so thankful for Mandy and her team at Pensacola Birth and Maternity! I was able to have the home birth experience I was wanting to have with my 3rd after 2 prior hospital births. The whole team is very knowledgeable and made the whole process stress free. Mandy was always there and quick to respond if I had any questions and she was never pushy and always respected my decisions of what I wanted during and after birth! I would highly recommend Pensacola Birth and Maternity if you are looking to have a home birth!
• EO

  Elle Owens

  Sep 15, 2025
  1.0
  It’s difficult to read the glowing reviews of Pensacola Birth and Maternity Center, because my experience was anything but amazing. I chose a home birth because I wanted the comfort of my own home, free of IVs and monitoring devices, able to move freely, and to avoid unnecessary interventions. When I first met Mandy at 25 weeks, we discussed the differences between home and hospital birth. I was relieved when she said cervical checks were unnecessary because vocal changes indicate transition. After researching and meeting with other midwives, we chose Mandy because we believed she was the best in the area. I worked hard to prepare my body—lifting weights, fitness classes, chiropractic adjustments, and pelvic floor therapy. I was able to run two miles just days before labor. I wanted to give myself and my baby the best chance at a safe birth. At 32 weeks, Mandy told me education classes would begin the following Tuesday. These were required in the contract and a major reason we chose this practice. Tuesday came and went. When I texted, I was told there was a “baby boom.” Weeks passed with nothing. At 37 weeks, I reached out again and got the same excuse: “Every time I schedule them, someone has labor.” We ultimately received only 2 of 5 classes, rushed during my 38th week, after multiple cancellations and reschedules. We went into birth unprepared and without the knowledge those classes were meant to provide. A home visit between 34–36 weeks is also included in the contract. Mine was scheduled at 36 weeks but canceled last minute. When I tried to reschedule, I was told “Probably Saturday.” Saturday came and went, and again it was canceled. The visit finally happened the day before I turned 38 weeks. By the final weeks, I felt unsettled. I hadn’t received the education I paid for, communication was poor, and I felt she was stretched too thin. But it was too late to change providers. Looking back, my instincts were right. I went into labor at 39 weeks and 3 days. Upon arrival, Mandy listened to the baby, then prepared a sterile glove. When I asked, “Are you going to check me?” she replied, “Yes,” and proceeded without my consent—one of the core reasons I’d chosen a home birth was to avoid unnecessary cervical checks. During active labor, Mandy fell asleep in a chair, spent long periods on her phone, was unsure about antibiotic reconstitution, and forgot an IV pole. When it came time to push, things worsened. I was told I wasn’t pushing hard enough. When I said I was, she replied, “Don’t give me lip, you need to push harder.” Later, as exhaustion overtook me, she told me to stop “thrashing like a wild animal.” I was dehumanized at the most vulnerable point of my life. Despite pushing for hours, I felt no progress and said, “The baby’s stuck.” Mandy snapped, “Don’t say that!” I begged to transfer and asked for a C-section. She told me, “You know better than anyone if we go to the hospital, it will take hours for them to get you anything.” My requests were disregarded. I spiraled into a crisis, expressing suicidal thoughts like “I want to die” and “someone slit my throat.” Instead of compassion or action, I was told, “Push harder,” and “You’re being irresponsible, think about your baby.” Only after several more hours of pushing did Mandy finally ask if I wanted to transfer, “based on how she was feeling.” I said yes immediately—“Call the ambulance right now.” At the hospital, the OB took one look at me and called an emergency C-section. His notes confirmed a large caput filling the vaginal cavity and baby’s head stuck at 0 station. What happened was unsafe, unprofessional, and traumatic. The consequences are lasting—physical scars, psychological trauma, and uncertainty about future vaginal births. Instead of enjoying the first weeks with my newborn, I’ve been left processing trauma and trying to heal from an experience that never should have happened. For these reasons, I cannot recommend Mandy or Pensacola Birth and Maternity Center. If you are considering this practice, I implore you to look elsewhere.
• KK

  Kaylie Kavanagh

  Mar 14, 2024
  5.0
  I couldn't have chosen a better place or midwife for my pregnancy and birth. Mandy and Brooke are great. They were so supportive and encouraging through my whole pregnancy and during my labor.

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