Homestead Village Pensacola

Reviews

• DS

  Danielle Sledge

  Oct 4, 2026
  5.0
  I spoke with the facility about moving my client in about a month before the move. Communication and planning went well, and I kept in touch with upper management about the move-in process, including possible delays and other unexpected challenges. When move-in day arrived, however, some things did not go as planned, and several items and arrangements my client had been promised were not ready when we arrived. Some areas also needed additional cleaning. I want to share these concerns constructively because my client enjoys living here. The other residents have been warm and welcoming, the restaurant is lovely, and she enjoys the meals. The dining area is wheelchair accessible, but because of her medical conditions, my client cannot independently propel herself up the ramp. It is important that her mobility needs are considered so she can reliably access her included breakfast and lunch. I am especially grateful to Nurse Jodi King and Ms. Deb for their care and follow-through. They helped make my client comfortable, ensured she received meals, and helped arrange the items that had been promised for move-in. Ms. Jodi also worked with the housekeeper to finish cleaning areas that needed attention. Before leaving that day, a member of upper management personally went to the store to get items for my client after she missed her included meals. Upper management also made sure she had suitable bedding, towels, and washcloths. Their kindness and effort meant a great deal to us. My feedback is that move-in commitments, room readiness, cleanliness, and accessible meal arrangements should be confirmed before a resident arrives, especially when the resident has disability-related support needs. I appreciate the staff who stepped in to address the issues, and I feel confident that this can be an excellent and safe home for my client. Everyone has been kind, and I’m grateful for the support she has received.
• TF

  Tasha Fails

  Jul 17, 2026
  5.0
  Deb and Jodi consistently demonstrated compassion, professionalism, and genuine care for both the residents and their families. They took the time to listen, answer questions, and always treated our loved one with kindness, dignity, and respect. They are a great team of nurses...
• ZZ

  Zahmir

  Jul 17, 2026
  5.0
  Assisted living facility, with 24hr care Nurses Deb and Jodi are a dream team when it comes to getting things done and will help with patient care in a timely manner Care staff PCTs are very kind and attentive to patients care and needs. Certainly puts patients safety and care needs first!
• KH

  Kelis Hernandez

  Jul 17, 2026
  5.0
  Homestead is such a beautiful facility, inside and out. The staff seem to care a lot more than any other place I’ve had my mother in. I have never heard her complain about how she’s being treated nor of her living conditions. She loved how many activities there are for her to do & how interactive everyone is, residents and including employees. I want to thank Homestead for making my mom feel more than at home and welcome. Every single member of staff are all so sweet and effective in their work. 5 star facility all around. Way to go Homestead!
• KK

  Kayla

  Jul 17, 2026
  5.0
  Absolutely great place! Amazing staff and extremely communicative. Any issue is resolved with quickness and effectiveness. The nurses show extreme resilience and care for their patients, front office staff and executive director, Sam, are incredibly polite and communicative. If you really want your people to be cared for this is definitely the place for them.