Southerland Family Funeral Home is one of the largest family-owned and operated funeral companies in Northwest Florida. With three locations, a granite company, and a crematory, we serve thousands along the Gulf Coast, celebrating lives lived and loved ones remembered. Our caring and experienced staff understands each family's unique needs and traditions, and we deeply appreciate the trust placed in us by families in Panama City and surrounding areas.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.