Assisted Living FacilityNursing HomeRetirement Community
Lutheran Haven Assisted Living is a senior living community in Oviedo, Florida, offering Independent Living, Assisted Living, and Memory Care. With an Extended Congregate Care (ECC) license, we’re able to provide advanced support that allows residents to age in place with dignity and peace of mind. Our community offers personalized care, a variety of engaging activities, and a comfortable, homelike setting where seniors can feel safe, connected, and well-supported.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.