Assisted Living FacilityRetirement CommunitySenior Citizen Center
Welcome to Grand Villa of New Port Richey! Our lovely assisted living and memory care community in New Port Richey, Florida, is just north of Tarpon Springs in Pasco County. Grand Villa is a resort style community with fabulous features and amenities designed to help our residents enjoy life to the fullest!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.