Retirement CommunityAssisted Living FacilityCondominium ComplexCountry ClubRecreation CenterSpa
The Marbella at Pelican Bay is a premier Retirement Community located in Naples, Florida. 21 stories of unobstructed views of the seamlessly endless Gulf of Mexico and a variety of activities and entertainment options right in the community. Experience the grand tower residence with warm and uncompromising concierge services, an active country-club lifestyle with formal, informal, and private dining settings; and several spectacular areas for entertaining or relaxing with friends and family. Along with its suite of unique amenities and friendly atmosphere, our highly-trained staff stands ready to assist you. The Marbella at Pelican Bay is so much more than a luxury high-rise building.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.