Solaris HealthCare Imperial is a sub-acute rehabilitation center that also provides long-term nursing care. Conveniently located in beautiful North Naples, just minutes from North Collier Hospital, we are certified by both Medicare and Medicaid, and we accept many managed care insurances and traditional Medicare replacement plans.
Our dedicated team of physicians, nurses, certified nursing assistants, therapists, dietitians, and support staff work together to deliver the highest quality compassionate care to our residents. We take great pride in providing exceptional care to meet the diverse needs of those we serve.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.