Our drive-through food pantry is open on Wednesdays and Fridays (closed on some holidays). We begin giving tickets at 8:30 a.m. to up to 75 clients. Food distribution begins at 10:30 a.m. and guests can return every two weeks. We will collect basic demographics of each household.
One ticket per household. Once you receive your ticket you are free to leave and run any errands but you must return before 11:30 am
The Pantry is located at 1430 Bernita St, Jacksonville, 32211.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.