Question 1

What is home care?

Accepted Answer

Home care is a supportive service provided by a professional caregiver in the home or community where a resident lives (in addition to facility supports) for peace of mind, companionship, and personal care. Caregivers can perform tasks such as running errands, preparing meals, assisting in the shower, fall prevention, and initiating brain stimulation activities to stimulate cognitive function.

Question 2

How do I find the best caregiver for my loved one?

Accepted Answer

The best caregiver is an experienced professional who has the training and skills to support your loved one’s care needs. It’s also imporatnt to find a caregiver who’s extremely reliable, has back-up if necessary, and is a good fit in terms of personality and shared interests.

Question 3

How much does home care cost?

Accepted Answer

Home care is typically billed by the hour, so the cost depends on the number of care hours per week and can vary slightly by region. Most families pay out-of-pocket for their care or use long-term care insurance.

Question 4

How are you protecting your clients from COVID-19?

Accepted Answer

We follow infection mitigation best practices and safety protocols, informed by the CDC and local authorities, and provide appropriate PPE to our caregivers. The majority of our caregivers and Care Team members are fully vaccinated against COVID-19.

Question 5

Is a home care agency better than hiring a private caregiver?

Accepted Answer

If you value safety, security, and reliability, yes. A quality home care agency is insured and also manages the performance and scheduling of its caregivers, handles billing and payrol, and has back-up caregivers to fill in when needed. With a private hire caregiver, you’re responsible for setting up payroll and withholding taxes, caregiver vetting and background checks, and purchasing sufficient liability insurance to cover any accidents or injuries in the home.

Question 6

Will my long-term care insurance cover home care?

Accepted Answer

It depends on your policy. If this is your first time using your benefits for home care, it’s best to contact your insurance provider to be sure that you have an active claim, confirm any applicable elimination period, and clarify the services covered under your policy. TheKey is an approved provider with most major Long-Term Care (LTC) insurance carriers-and we have a free service to help our clients navigate all aspects of the claims process.If you need long-term care insurance help to initiate a new claim or need guidance with an existing claim, we have a dedicated team of long-term care insurance experts ready to help.

Question 7

What’s the best home care?

Accepted Answer

The best home care is provided by reliable, professional caregivers who are trained and backed by home care agency that’s insured, providing oversight, care guidance, and back-up caregivers as needed.

Question 8

What types of home care services does TheKey - Senior Home Care provide?

Accepted Answer

TheKey provides in-home care, respite care, senior personal care, elder care, companionship, and specialized services such as memory care, Parkinson's care, skilled nursing, stroke recovery, cancer care, and hospice care.

Question 9

How can I contact TheKey - Senior Home Care for care inquiries?

Accepted Answer

You can reach TheKey by calling their local phone number at +1 954-906-5161 or emailing careteam@thekey.com.

Question 10

Does TheKey offer 24/7 home care services?

Accepted Answer

Yes, TheKey provides 24/7 home care services including evenings, overnight, weekends, and holidays.

Question 11

How does TheKey protect clients and caregivers during the COVID-19 pandemic?

Accepted Answer

They follow CDC and local safety protocols, provide appropriate PPE to caregivers, and the majority of caregivers and Care Team members are fully vaccinated against COVID-19.

Question 12

Is it better to hire a home care agency like TheKey or a private caregiver?

Accepted Answer

Hiring a home care agency ensures safety, insurance, reliable scheduling, billing management, and back-up caregivers, whereas with a private hire caregiver you are responsible for payroll, vetting, and liability insurance.

Question 13

How do I find the best caregiver for my loved one through TheKey?

Accepted Answer

The best caregiver is experienced, trained, reliable, and a good personality fit. TheKey works to match caregivers to meet your loved one’s unique needs and interests.

Question 14

Are there any nearby places where I can grab a meal before or after visiting TheKey - Senior Home Care?

Accepted Answer

Yes, nearby options include Le Vinois French Bakery for French pastries, La Mia Focaccia for Italian cafe meals, Ricky's Coffee Shop for breakfast and brunch, Cha-Baa Thai and Sushi Restaurant for Japanese and Thai cuisine, and Purely Pressed Juice Co for smoothies and salads.

Question 15

What nearby educational institutions are close to TheKey's location?

Accepted Answer

Broward College is located nearby, which may be relevant for caregivers or clients connected to the educational community or looking for additional local resources.

Question 16

How can nearby businesses assist in finding TheKey - Senior Home Care?

Accepted Answer

Nearby businesses such as Premier Tax Planning, SCP Structured Cable Products, and The Sounding Board serve as landmarks to help locate TheKey’s office at 6365 NW 6th Way, Ste 140, Fort Lauderdale, FL.

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