New Castle Health and Rehabilitation Center is the best choice for clinical care because our focus is on the wellness of the whole patient.
New Castle Health and Rehabilitation Center offers a wide range of senior care services, including skilled nursing care, senior rehabilitation, and long-term care. The interdisciplinary skilled nursing team will take the time to get to know your needs on a personal level and work with you to create a customized care plan with your wellness in mind.
We have the compassion, experience, expertise, skills and programs to provide the quality care that results in the best possible quality of life. Please give us a call to schedule a tour to see for yourself just what makes New Castle so special.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.