Assisted Living FacilityAdult Day CareNursing HomeRetirement CommunitySenior Citizen Center
The Ivy at Watertown is the newest assisted living and memory care community from The Ivy Assisted Living Residential Communities, located in the heart of Watertown, CT. Our community features 89 thoughtfully designed studio, one-bedroom, and two-bedroom apartments, along with Reflections, a specialized memory support program. In a warm, elegant, home-like setting, residents enjoy local dining, enriching social activities, and personalized daily care services. Serving families in Watertown, Waterbury, Middlebury, Woodbury, Bethlehem, Morris, Thomaston, Plymouth, Wolcott, and surrounding areas, The Ivy at Watertown offers exceptional senior living focused on dignity, independence, and community.
Location
The Ivy at Watertown Assisted Living and Memory Care
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.