Assisted Living FacilityNursing HomeRetirement Community
Maplewood at Stony Hill in Bethel, CT, provides assisted living, Alzheimer's and memory care, and respite care, and is located in Northern Fairfield County. Maplewood at Stony Hill in Bethel is a regional resource to the very finest in dementia care, serving those affected throughout all of Connecticut, as well as New York. The community consists of a mixture of private, deluxe studio, and one bedroom apartments for residents who wish to remain as independent as possible with assistance in the activities of daily living, no matter their level of cognitive function.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.