AltaVita Memory Care Centre is a safe and secure community providing permanent, adult day program, and respite services in suites designed for residents with Alzheimer’s and dementia. Memory care experts customize the community to provide the highest level of security while also offering a sense of independence and freedom. There are four garden patios and a spacious courtyard at the heart of the community for residents and guests to enjoy the outdoors.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.