Willows Child Learning Center-Homestead

Reviews

• RB

  RILEY BARKER

  Feb 18, 2026
  5.0
  The willows has been amazing for our family! My son’s teacher takes such good care of him! The whole administration has been fantastic!
• KB

  Kellie Burns

  Aug 4, 2025
  1.0
  During our time at Willows - Homestead Learning Center, we witnessed some of the worst examples of proper childcare in our 3 months of enrollment, as highlighted below: Safety concerns: - Teachers and Director do not properly handle targeted bullying nor even acknowledge major injuries when they occur. Our child was bitten several times, and the bite marks went unnoticed/unreported. - Our son has come home several times with injuries to his head with no explanation from the teachers as to what happened. An example of this is that he hit his head TWICE on the same day and I never received an incident report noting either injury. Lack of oversight over dietary restrictions/food allergies - We observe a vegetarian diet, and our son was served meat products TWICE. Both times were attributed to “miscommunications”. Even bringing our own lunch and snacks didn’t mitigate the issue. - If our son was served a product that he shouldn't have been TWICE within two months’ time, I believe that other children have been served food items that they should not have. Lack of preparation/planning for the day/week: - On our first day, we entered the room to discover that his name was nowhere to be found. When we asked about getting his name displayed around the room to the [former] lead teacher, she stated that she "would do it when she had time". It was only after we brought up our concerns to the Regional Director, Chloe, and Director, DeAnne, that our son's name was included in the room. - Our first month (April), the weekly agenda/theme posted outside the room went unchanged for one month. How does the Director, who works in the same building, not have any idea what each classroom is doing on a weekly basis? Shows a lack of oversight. - The daily agenda posted in the classroom doesn't reflect what the children are doing. To this day, it hasn't been updated in over a month. In the 3 months he has been there, I do not believe that he has learned anything educational. Little to no communication on daily activities: - Willows uses "ProCare" for updates, and we received roughly the following updates: 70% = no daily updates 13% = bulk pictures of all kids 15% = specific photos of your child 2% = specific information for your child’s activities - We once went for 3 weeks without any app updates. Lack of Concern and Connection from the Teachers: - If Ms. Bella wasn't in the Yellow classroom and another teacher was covering, our son would be so afraid of them that he wouldn't even express his basic needs to them (i.e. have an accident before he told them that he needed to use the potty). - The covering teachers would never notice his accidents and often he would be in wet clothes when we picked him up and would change him ourselves. - If the Yellow Room teachers were already gone for the day and the kids were playing outside, there was literally no one to ask about how your child's day went. With no app updates and no teachers to communicate with, parents quite literally have no idea what occurred during your child's day. We met with the RD and Director several times to address our concerns about the Yellow Room, but even to our last day, we cannot say that anything ever improved. Over our last few weeks, we saw glimmers of hope and improvement but cannot say that it wouldn't revert to the poorly organized, barely functioning room that it has been in since our arrival.
• RW

  Ryan Woods

  Jul 24, 2015
  5.0
  My son loves Willows. He won't come to work with me anymore stating 'I have to go to school Dad.' Staff is extremely nice. Remembered who we were after a year of not going. I would recommend and have recommended Willows Learning Center to anyone.