Question 1

What is home care?

Accepted Answer

Home care is a supportive service provided by a professional caregiver in the home or community where a resident lives (in addition to facility supports) for peace of mind, companionship, and personal care. Caregivers can perform tasks such as running errands, preparing meals, assisting in the shower, fall prevention, and initiating brain stimulation activities to stimulate cognitive function.

Question 2

How do I find the best caregiver for my loved one?

Accepted Answer

The best caregiver is an experienced professional who has the training and skills to support your loved one’s care needs. It’s also imporatnt to find a caregiver who’s extremely reliable, has back-up if necessary, and is a good fit in terms of personality and shared interests.

Question 3

How much does home care cost?

Accepted Answer

Home care is typically billed by the hour, so the cost depends on the number of care hours per week and can vary slightly by region. Most families pay out-of-pocket for their care or use long-term care insurance.

Question 4

How are you protecting your clients from COVID-19?

Accepted Answer

We follow infection mitigation best practices and safety protocols, informed by the CDC and local authorities, and provide appropriate PPE to our caregivers. The majority of our caregivers and Care Team members are fully vaccinated against COVID-19.

Question 5

Is a home care agency better than hiring a private caregiver?

Accepted Answer

If you value safety, security, and reliability, yes. A quality home care agency is insured and also manages the performance and scheduling of its caregivers, handles billing and payrol, and has back-up caregivers to fill in when needed. With a private hire caregiver, you’re responsible for setting up payroll and withholding taxes, caregiver vetting and background checks, and purchasing sufficient liability insurance to cover any accidents or injuries in the home.

Question 6

Will my long-term care insurance cover home care?

Accepted Answer

It depends on your policy. If this is your first time using your benefits for home care, it’s best to contact your insurance provider to be sure that you have an active claim, confirm any applicable elimination period, and clarify the services covered under your policy. TheKey is an approved provider with most major Long-Term Care (LTC) insurance carriers-and we have a free service to help our clients navigate all aspects of the claims process.If you need long-term care insurance help to initiate a new claim or need guidance with an existing claim, we have a dedicated team of long-term care insurance experts ready to help.

Question 7

What’s the best home care?

Accepted Answer

The best home care is provided by reliable, professional caregivers who are trained and backed by home care agency that’s insured, providing oversight, care guidance, and back-up caregivers as needed.

Question 8

What types of home care services does TheKey offer?

Accepted Answer

TheKey provides in-home care, respite care, senior personal care, elder care, and companionship, emphasizing a healthy mind, body, and spirit through their Balanced Care Method.

Question 9

How does TheKey ensure the quality and reliability of their caregivers?

Accepted Answer

TheKey employs trained, reliable professional caregivers and offers oversight, care guidance, and backup caregivers through an insured home care agency, ensuring safety and consistency in care.

Question 10

Is TheKey available for care during holidays and overnight?

Accepted Answer

Yes, TheKey provides 24/7 service, including holidays, weekends, evenings, and overnight care to support your loved ones whenever needed.

Question 11

Does TheKey accept long-term care insurance for home care?

Accepted Answer

TheKey is an approved provider with most major Long-Term Care insurance carriers and offers a free service to help clients navigate the claims process, but coverage depends on your individual policy.

Question 12

How does TheKey protect clients and caregivers from COVID-19?

Accepted Answer

TheKey follows CDC and local authority infection mitigation best practices, provides appropriate PPE, and most caregivers and team members are fully vaccinated against COVID-19.

Question 13

What is home care and what tasks can a caregiver assist with?

Accepted Answer

Home care involves professional caregivers supporting residents in their home or community with tasks like errands, meal preparation, shower assistance, fall prevention, and cognitive stimulation activities.

Question 14

What nearby medical services could complement a visit to TheKey?

Accepted Answer

Nearby medical services include Forsstrom Chiropractic & Rehab Center and pH Physical Therapy, which can provide chiropractic, rehab, physical, occupational, and speech therapy that may support clients' overall care plans.

Question 15

Are there nearby childcare options that visiting families might find useful?

Accepted Answer

Yes, Busy Little Hands Early Learning Center and Rocky Mountain Preschool provide nearby childcare and early education services for families visiting or living near TheKey.

Question 16

What local dining options are available near TheKey for visitors or clients?

Accepted Answer

Nearby dining includes Indian cuisine at Biryani Pot, Thai food at At Nine Thai, and Mediterranean dishes at Zaytoon Mediterranean Grill, offering diverse meals before or after visiting TheKey.

Question 17

How can someone contact TheKey for more information or to arrange care?

Accepted Answer

You can contact TheKey by calling their main phone number at +1 303-957-3100 or emailing careteam@thekey.com. Additionally, they provide a reservation URL on their website.

TheKey - Senior Home Care

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