Assisted Living FacilityNon-Profit OrganizationRetirement Community
Seated next door to Memmen Ridge, a beautiful open space area, Valley House can be called home by 23 seniors. Located in a quiet neighborhood, perfect for those who love tranquility, the house is just a few miles from downtown Castle Rock.
Our residents enjoy daily activities and events, including concerts, theatrical shows and planned art projects. The community also provides the social offerings only a unique and special home like Valley House can, including game nights and regular club meetings.
Valley House also boasts a beautiful garden area, complete with a playground for grandchildre, a putting green, a central gazebo and sitting areas throughout the gardens. Residents can tend to their own patch of land in our raised gardens.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.