Jaxpointe is a residential assisted living home entering it's 14th year of caring for individuals with memory loss including Alzheimer's, dementia, strokes, and Parkinson's. Eight residents are cared for by 2 daytime and 1 awake night caregivers providing a safe and secure environment. Incredibly affordable all-inclusive pricing, great activities, fun and so much love
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.