Residential Care Facility for the Elderly (RCFE) Complete care for the elderly in a home setting.
When living at home is no longer an option for you or your elderly loved-one, living at Thousand Oaks Home Care is the best alternative. Our state-licensed home care facilities are located in a quiet, safe upper class residential area in Thousand Oaks. We are conveniently close to Los Robles Regional Medical Center and The Oaks Shopping Center. Our high care provider-to-resident ratio and experienced well-trained staff provide a close-knit, loving environment. Our residents' feelings of self-esteem and dignity are important to us. We cater to such basic needs as: Nutrition, Personal Care, Medication Management, All Activities of Daily Living.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.