MBK Senior Livings The Reserve at Thousand Oaks provides exceptional senior living by first getting to know each resident personally. Only by learning about your likes, dislikes, and preferences can we provide you with the best Independent Living or Assisted Living experience possible. Come, sit, and tell us all about yourself. At The Reserve at Thousand Oaks, our residents are our heroes, and we here to help guide you through the next stage of your lifes journey. Along the way, you can take advantage of our upscale amenities, rich daily activities calendars, and a relationship-based care philosophy that evolves as your needs do. Call to schedule your virtual or in-person tour of our Thousand Oaks, California, senior living community.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.