Brand Certified
TheKey - Senior Home Care
4.8(60 reviews)
Certified by TheKey - Senior Home Care • Sep 20, 2026
Business Details
170 Farmers Ln, Santa Rosa, CA
95409, United States
Certified by TheKey - Senior Home Care • Sep 20, 2026
(707) 851-6390
Certified by TheKey - Senior Home Care • Sep 20, 2026
https://thekey.com/locations/california/sonoma-county?utm_source=ExtNet&utm_medium=Yext
Certified by TheKey - Senior Home Care • Sep 20, 2026
About
Certified by TheKey - Senior Home Care • Sep 20, 2026
Home Care AgencyHome Health Care Service
For over 20 years, TheKey Home Care has provided trusted in-home care for seniors and adults with disabilities to achieve successful long-term aging at home. Our highly trained caregivers can provide in-home care, respite care, senior personal care, elder care, and companionship. Our Balanced Care Method emphasizes a healthy mind, body, and spirit - so our clients can live happier, healthier lives at home. We understand that everyone's situation is unique, and we create personalized care plans in collaboration with you to ensure the best possible care. TheKey Home Care provides service 24/7—during holidays, weekends, evenings and overnight. Call us today to see how TheKey Home Care can improve your loved one's quality of life.
Location
Certified by TheKey - Senior Home Care • Sep 20, 2026
Hours
Certified by TheKey - Senior Home Care • Sep 20, 2026
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
4.8
60 reviews
5 stars
51
4 stars
7
3 stars0
2 stars0
1 star
2
- RRrosieJun 4, 20265.0I love The Key! I’m lucky enough to work as a caregiver for TheKey. I worked for many years at another agency. It’s very different at TheKey. I have great support from TheKey staff. Sarah is the Client Success Manager and Jordan and Elena are the staffing managers. They all have been so helpful to me. Whenever I have a question or concern, they listen and give me good advice and information. If you are thinking about getting in-home care, think TheKey!
- BSBrian SchwietertApr 3, 20265.0Wanted to share how great the team at The Key are! Both Jordan and Sarah are super respectful and responsive to both caregivers and clients.They are quick to respond to any situations. If and when there are concerns as a caregiver they act decisively and positively for both the CG and Clients.
Frequently Asked Questions About TheKey - Senior Home Care
What is home care?
Home care is a supportive service provided by a professional caregiver in the home or community where a resident lives (in addition to facility supports) for peace of mind, companionship, and personal care. Caregivers can perform tasks such as running errands, preparing meals, assisting in the shower, fall prevention, and initiating brain stimulation activities to stimulate cognitive function.
How do I find the best caregiver for my loved one?
The best caregiver is an experienced professional who has the training and skills to support your loved one’s care needs. It’s also imporatnt to find a caregiver who’s extremely reliable, has back-up if necessary, and is a good fit in terms of personality and shared interests.
How much does home care cost?
Home care is typically billed by the hour, so the cost depends on the number of care hours per week and can vary slightly by region. Most families pay out-of-pocket for their care or use long-term care insurance.
How are you protecting your clients from COVID-19?
We follow infection mitigation best practices and safety protocols, informed by the CDC and local authorities, and provide appropriate PPE to our caregivers. The majority of our caregivers and Care Team members are fully vaccinated against COVID-19.
Is a home care agency better than hiring a private caregiver?
If you value safety, security, and reliability, yes. A quality home care agency is insured and also manages the performance and scheduling of its caregivers, handles billing and payrol, and has back-up caregivers to fill in when needed. With a private hire caregiver, you’re responsible for setting up payroll and withholding taxes, caregiver vetting and background checks, and purchasing sufficient liability insurance to cover any accidents or injuries in the home.
Will my long-term care insurance cover home care?
It depends on your policy. If this is your first time using your benefits for home care, it’s best to contact your insurance provider to be sure that you have an active claim, confirm any applicable elimination period, and clarify the services covered under your policy. TheKey is an approved provider with most major Long-Term Care (LTC) insurance carriers-and we have a free service to help our clients navigate all aspects of the claims process.If you need long-term care insurance help to initiate a new claim or need guidance with an existing claim, we have a dedicated team of long-term care insurance experts ready to help.
What’s the best home care?
The best home care is provided by reliable, professional caregivers who are trained and backed by home care agency that’s insured, providing oversight, care guidance, and back-up caregivers as needed.
What services does TheKey - Senior Home Care provide?
TheKey offers trusted in-home care for seniors and adults with disabilities, including respite care, personal care, elder care, companionship, and specialized care such as memory care, Parkinson's, stroke recovery, and hospice services.
How can I contact TheKey - Senior Home Care?
You can contact them by phone at +1 707-267-2362 or by email at careteam@thekey.com.
Is TheKey - Senior Home Care available 24/7?
Yes, TheKey provides service 24/7, including holidays, weekends, evenings, and overnight.
How do I find the best caregiver for my loved one at TheKey?
The best caregiver is an experienced professional with the right training, skills, reliability, backup availability, and a good personality fit with your loved one.
Does TheKey assist with long-term care insurance claims?
Yes, TheKey is an approved provider with most major Long-Term Care insurance carriers and offers a free service to help clients navigate the claims process with a dedicated team of experts.
What precautions does TheKey take for COVID-19 protection?
TheKey follows CDC and local guidelines, provides appropriate PPE to caregivers, and most caregivers and Care Team members are fully vaccinated against COVID-19.
Where is TheKey - Senior Home Care located?
It is located at 170 Farmers Ln #11, Santa Rosa, CA 95409, USA.
What nearby medical or health services are close to TheKey - Senior Home Care?
Nearby health services include Acorn Chiropractic Club, Home Care Assistance of Sonoma County, James Klim DDS dental office, Grace Dental Santa Rosa, Gail Perry Physical Therapy & Pilates Rehabilitation, and multiple chiropractic centers.
Are there dining options near TheKey - Senior Home Care?
Yes, nearby dining options include Cumin Restaurant (Himalayan/Nepalese), Thai Taste Restaurant, Jeffrey's Hillside Cafe, Yeti Restaurant (Indian/Himalayan/Nepalese), and others.
What local amenities are available around TheKey location for visitors or clients?
Local amenities include gyms such as The Studios at Montecito Heights and Montecito Heights Health Club, beauty salons like Tomara DeWitt, financial services including Edward Jones, and nearby hotels such as Kohmsa, Hillside Inn, and Flamingo Resort and Spa.
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