Welcome to The Terraces, providing exceptional memory care in Santa Rosa. We understand that individuals with memory impairments require specialized care and support, and our dedicated team is committed to creating a safe and nurturing environment. Located in the picturesque city of Santa Rosa, our community offers a serene setting surrounded by scenic views and natural beauty. At Oakmont Senior Living, we prioritize the dignity and well-being of each resident, offering personalized memory care programs tailored to their unique needs. With a focus on engaging activities, comfortable accommodations, and compassionate care, we strive to enhance the quality of life for our residents and provide peace of mind for their families.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.