Retirement CommunityAssisted Living FacilityNursing Home
Discover compassionate, personalized memory care at Ivy Terrace at South Coast, where we honor each resident’s unique journey with dignity and warmth. Rooted in Ivy Living’s commitment to excellence, our community offers tailored care plans, engaging activities, and luxurious amenities in a secure, beautifully designed environment. From gourmet dining to serene outdoor spaces, every detail supports wellness and connection. Our skilled, compassionate team fosters meaningful relationships while families remain closely involved. Conveniently located in Santa Ana, Ivy Terrace is where safety, comfort, and joy come together. Schedule a tour today and experience memory care reimagined.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.