Papillon Preschool managed by Bright Horizons

Reviews

• JP

  Jiajie Huang, PhD

  Apr 1, 2026
  5.0
  Very considerate and caring staff. Long hours and almost full year coverage to ensure parents not worry about kids when they work full time. We started as backup care then switched to full time because we love them.
• AK

  Amelia G. K.

  Dec 19, 2024
  5.0
  My son had a wonderful time at Papillon Bright Horizons. The Directors as well as the classroom staff/teachers were communicative, supportive, asked about his preferences and needs and accommodated those, gave us daily updates, and really made my son feel at home. I feel like he thrived at this daycare and I really appreciated their structured days. He was always safe and happy and if he had a rougher day, they were very supportive. Only potential con is that it's a big pricier than other facilities, but you are paying for top quality care. I would have my son or future children go back here again in a heartbeat!
• SL

  Shana Larson

  Nov 8, 2023
  5.0
  We have spent the last 8 years at Papillon with two children and have loved our time there! The curriculum is fun and interesting, the food is delicious and nutritious, the teachers and administration are loving and want to provide a fun, safe and clean learning environment. Both of our kids have thrived at Papillon and we cannot recommend it more! 5 stars!
• KH

  Ke H.

  Feb 6, 2019
  1.0
  We sent our 3 year old daughter to this facility for back-up care. The staff called and left a message that my daughter had tripped and fell on her own and scratched her face. I called back and the lady who answered the phone just laughed about the situation with no apologies. My husband and I both went there immediately. My husband asked a few questions about how the incidence happened and asked to see the location of incidence. They said if we’re uncomfortable with them we don’t need to go there again. We explained we just want to understand how it happened, not placing blames. The entire time, again, no apologies received from any of the staff. The next day, we received notification through email that all our reservation at this facilitate, which were all previously confirmed, were cancelled by the facility, claiming there’s no more openings. We called bright horizons customer service and they said the cancellations were isolated to my family because they cancelled reservations of no one else. Ok, so we’re blacklisted through no fault of our own. And my daughter still has a few severe scratches and bruise on her cheek today. Their staff is unapologetic, careless, and arrogant. This is not a place for any parents who need proper care for their children.

Frequently Asked Questions About Papillon Preschool managed by Bright Horizons