At Ivy Park, comprehensive care meets personalized attention in a warm, boutique-style setting. With on-site access to both primary and specialist healthcare–along with enriching programming that supports body, mind, and spirit–Ivy Park creates an environment where residents can truly thrive. At Ivy Park at San Tomas, you’ll discover a welcoming, intimately scaled community offering high-touch, 24-hour support where thoughtful details and familiar faces create a true sense of home.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.