Located inside UCSF Benioff Children's Hospital at Mission Bay, our San Francisco Ronald McDonald House program provides in-hospital housing services, daily meals, and family support programs. Our San Francisco-based Ronald McDonald House programs are operated by the regional Ronald McDonald House Charities Bay Area chapter, which provides communities of support, access to medical care, and the healing power of family to critically ill children.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.