Monte's Chapel of the Hills

Reviews

• GG

  Gary

  3 days ago
  1.0
  The worst experience I ever had in my life when my son died and I was trying to get him military honors for his funeral and Brian the funeral director told me that he didn't do anything wrong that's all he was trying to do . Brian just went to take himself out of the Mistake and I was trying to show him how to fix the mistake and he put me out of the office he wouldn't even speak with me to try to resolve the issue I if I were anybody out there I would never use this place this is the worst and then they overcharged you because I'm paying for this cash out of my pocket and he disrespectful to me my dead son and my family this is the worst experience I ever had in my life and I've been through death experiences before but this I'm telling you go somewhere else
• TH

  tx home

  May 7, 2026
  5.0
  Brian, Lisa, and Fiona at Monte's Chapel of the Hills helped transporting our uncle's body from the CPMC - Van Ness Campus in San Francisco to Sai Gon, Vietnam. It was less than 10 days from the day we met them at the chapel to the day my uncle's body arrived TSN airport in Sai Gon, Vietnam. They responded to our calls no matter it was days or nights. They made us feel like they was our cousins helping us with the arrangement. They made this tough time a little easier to bear. Thank you very much from the Nguyen family.
• JH

  Janet Harnden

  Mar 20, 2026
  5.0
  Feb 28, 2026 From the moment we first met with the staff at Monte's, we were put at ease as we were guided through a difficult time. Brian went through each step explaining what was necessary and what was optional. We felt very comfortable when we left our meeting and were completely happy with the services. Everything was done exactly as we wanted with Monte's team handling everything. Monte's is the last family-run funeral home in the area and their caring is beyond expectations. Thank you to everyone at Monte's Chapel of the Hills
• KK

  Kevin Knee

  Feb 6, 2026
  5.0
  With an ailing older brother whose health was failing rapidly,, I was recently faced with arranging for the handling of his earthly remains. Although a transplant from the East over 30 years ago, I had no experience working with anyone from the funeral business out here. I might add that I come from 3 generations of funeral directors and I consider my late father to have run the most professional funeral home business ever. So back to the task at hand and reaching out to the various entities that serve Marin County, I was made aware of the preponderance of large corporations now running funeral homes that were likely originally single-owner businesses.There is often nothing wrong with consolidation within industries, but in my calls I found only one business that still seemed professional, caring and had true ties within the community. That was Monte's Chapel of the Hills. Over the phone, Brian Hood answered all of my questions and guided me through the process of what to expect once my brother passed. At the end of the day, I had decided Monte's would be my choice. Almost a month later, my brother passed away. I reached back out to Brian and he remembered me and everything we had talked about. I felt relief that he was able step in and provide the kind services that we had discussed. Monte's lived up to my expectations and I am very satisfied with their services and support.
• JK

  Judy King

  Aug 15, 2025
  5.0
  Fiona was incredibly understanding and knowledgeable when she helped us with arrangements for my Mom. I was able to share rough drafts of our desired programs and prayer cards and Fiona quickly made professional, beautiful layouts that we were grateful to use. We appreciated the invaluable support we received from everyone at Monte’s Chapel of the Hills. Grateful!