Truewood by Merrill, Roseville

Reviews

• RR

  Russell Ramos

  6 days ago
  5.0
  Truewood by Merrill in Roseville is an awesome community. I've been a healthcare partner and friend of this community for years and I absolutely give praise to their team and wonderful staff who are a joy to work with and visit: John Rutherford, Gerardo, Christy and Chella, to name a few. I've been privileged to assist others with in home skilled support services over the years and I've enjoyed being a volunteer here, too--especially during their Casino Themed Events. It's great to feel welcome here and the residents are appreciative and friendly, too!
• FJ

  Francey Jacobsen

  Oct 11, 2026
  5.0
  I've been a resident here in the Truewood Community for four years and four months, and I hope to continue living here until I'm unable to be independent. Especially now, some of our staff has changed in the last year, and has made the community better—always safety first for the residents! I stay very active—in most of the activities and on the resident council—which I'm proud to be part of. As residents on the council, we are the spokesman for residents who have concerns; then the General Manager, Jay, handles all the concerns very carefully and right away. Last but not least, I want to mention the staff we have now. Although most are new, we do have some that have been here for many years. The longest one that's been here is our desk clerk, Elena, who is the most happiest and understanding and never quits trying to help all the residents. I admire this lady very much. The maintenance guy needs a big shout out, right along with his sidekick, (Rickey and Shayne). They whistle and smile all the time and try to help you when you need it! And our new marketing guy—we the residents are so lucky and proud that we have John; you just look at this guy and he has the most happy face in the world, always smiling, very friendly and very, very hard working. He’s a jewel and very good guy!! And our new manager, Gerardo—he also is never without a smile, always welcomes you in his office to listen to your concerns! We are lucky also to have him as our General Manager!! I love our staff and the kitchen staff, and the housekeeping staff. I can just live here and never do any work just play and live!!
• BN

  Bob Nadeau

  Oct 10, 2026
  5.0
  Living at Truewood Roseville has been a truly positive experience. From the beginning, I have felt welcomed, respected, and cared for by a team that makes every effort to provide a comfortable and supportive community. What stands out most is the friendly atmosphere. The staff takes the time to know residents personally, and that makes a real difference. Whether it is a kind greeting in the hallway, help with a daily need, or an activity that brings people together, there is a genuine sense of connection here. Make no mistake, the staff are normal people and have their problems as most do, but they are very good at avoiding residents with their aggravations. The following is MY interpretation of how this place runs and is definitely not official. Truewood has Ambassadors that are assigned to new residents to assist in any questions and to be your first resident friend. I also appreciate the care that goes into keeping the community pleasant, engaging, and safe. Truewood Roseville feels like a place where residents can enjoy independence while knowing support is nearby when needed. Most residents here share some of the effects of aging and are naturally comfortable with each other’s situations. There are a variety of mobility assist devices and fall detection devices. Some residents employ their own assistants for therapy and other medical assistance. There are personal assist services on site for hair do’s, nail clipping, et The Dining Room is set to represent a typical mid-level restaurant, not too fancy, but comfortable for most. There is a “No Reserved Seats” policy which helps new residents meld into the group with less angst. There is a Grand Piano in the dining room that has provided many enjoyable melodies. They have a resident supported Library stocked with excellent choices of novels, reference books, etc.. There is a Movie Room for viewing resident requests, complete with popcorn. The game room supports small group gaming activity, such as card games, checkers, dominos, … Also they have an Activity Room that facilitates hobbies such as arts and crafts that need special space and supplies, complete with a staff person focused on assisting in these activities. She also serves the needs for transport to medical appointments, shopping trips and planned scenic trips. The surrounding grounds are available to walk around to enjoy the resident supported flowers and landscapes, outdoor furniture, and fireplace. Talking about staff, they are typical in most respects. But there are also standouts. I have a few favorites; Jessica is a dining room server and also a housekeeper. She has an exceptionally positive attitude. Everyone is her friend and she is friendly to all, no exception. Housekeepers’ clean resident rooms once a week, including washing a replacing bed sheets. Many of the Servers are local students and as most youth are very friendly. The Front Desk has many staff assigned to it, most with extra knowledge for resident questions and providing many community communications. I am grateful for my experience living here and would gladly recommend Truewood Roseville to anyone looking for a welcoming senior living community with caring people and a warm sense of home.
• LO

  Lillian O'Neal

  Oct 8, 2026
  5.0
  I have been a resident here at Truewood since 2021. I had a stroke so I needed to reside in a facility that would provide semi care, a room with a bath, and meals that I didn't have to cook. I also wanted a care taker who would do my laundry and help me shower so I would not risk a fall. I have been very pleased with this facility and the person I chose as my caregiver. I've enjoyed meeting other guests here and have made some great friends. I like the leisure activities such as bingo and bean bag baseball. I also have joined the resident council and I feel that is helping me understand what's going on around here. The staff and student servers are very good. The kitchen staff here are helpful and caring. My room is comfortable and spacious. I have a two bedroom unit. I have a cat who is 12 years old and he can go outside on my screened patio. He is happy here also. The meals here are nutritious and always tasty. It's not easy pleasing everyone, but they do a good job.
• JD

  Jeanne Drais

  Sep 18, 2026
  5.0
  Very pleased with everything here at Truewood. John and the staff were so helpful in moving me in. Everyone is so kind.