Merrill Gardens at Rolling Hills Estates

Reviews

• AG

  Anil Goud

  Jun 2, 2026
  5.0
  Phenomenal facility, and even more amazing staff. Haley, who helped transition my parent in, Dennis and the ENTIRE memory unit staff have just been THE BEST. I have worked as a physician, visited facilities to see my own patients, and this is the best I have experienced. Thank you to the staff for making this such a smooth transition for my parent and our family.
• MM

  MWT

  May 27, 2026
  5.0
  After the death of my mother, who resided at Merrill Gardens in Rolling Hills Estates, California for the past five years, I feel compelled to recognize the staff for their excellent work in providing service to her and to the family. The facility is great, the available activities are many and the community itself is welcoming. The initial four years of her residence was great, but I was especially impressed by the Care team and Medroom staff over the past 12 months of hospice. There are too many staff members to recognize in total, but I must call out the people I got to know in my almost daily visits. Care staff and Medroom members Jasmin, Brooklyn, Sebastian, Gabriella, Emily, Jennifer, Menna, Rika, Kira, and Sofia all did a difficult job with professionalism, a positive attitude and a smile for my mother. Eric at the front desk was the person she always went to for anything she needed, and he always delivered. Another favorite of hers was Mohammed "Fassy" Jayah in the dinning room - he knew her food preferences and always made sure she was happy whenever she was there. Special personal thanks to Ryan and Edwin in Maintenance - they were always available to help if I need help in moving furniture etc. in or out of my mother's apartment. And finally, these individuals (and others I must apologize to if I missed anyone) operate at the direction of the senior management staff of Tracy Mallaret, Jenna Moreno and Lauren Amaya to deliver a top-notch experience for residents and family. In spite of the circumstances that put her there, my mother's time at Merrill Gardens was a happy one due to a staff that genuinely cares for their residents.
• AS

  Allison Sudek

  Apr 27, 2026
  5.0
  My 91 year old mother moved in nearly 8 months ago. She misses opportunities to be creative and was able to lead an art activity for Garden House residents here at Merrill Gardens. I can’t say enough about how caring and supportive the staff here is. Thank you Haley and Carina!
• CT

  Cindy To

  Mar 26, 2026
  5.0
  If you’re searching for a place where your loved one will be treated with dignity, kindness, and real compassion, look no further. The facility itself is spotless. Every common area, every hallway, every room is kept immaculately clean, which gave us enormous peace of mind, especially when it comes to health and safety. The staff here go above and beyond in ways that are hard to put into words.
• LH

  Laurie HK

  Mar 15, 2026
  5.0
  I scheduled a last-minute, evening visit to this facility, and Tracey was extremely accommodating. I had asked her the day before if an evening visit was possible as I work during the day, and she made arrangements with her family so she could stay late to do the tour. When I arrived, she was welcoming and has such a positive energy. She showed me the entire facility, including a couple of available room options. She also answered all of my questions candidly, which I truly appreciate. She also brought in Lauren, the Resident Care Director, to provide a preliminary care estimate. Both were very patient and extremely kind, listening closely to my descriptions of my dad's care needs and preferences. I got a definite sense that I could trust Lauren to be accountable for my dad's physical well being based on her descriptions of protocols for the residents' care. The facility is lovely and spotless and is located in a beautiful, tree-lined area of Rolling Hills Estates. It has an upscale vibe, and the residents I observed appeared very happy to be there. It is definitely well worth checking out for your loved one!