Brand Certified
TheKey - Senior Home Care
5.0(34 reviews)
Certified by TheKey - Senior Home Care • Nov 08, 2026
Business Details
3850 Vine Street, Riverside, CA
92507, United States
Certified by TheKey - Senior Home Care • Nov 08, 2026
(951) 420-6124
Certified by TheKey - Senior Home Care • Nov 08, 2026
https://thekey.com/locations/inland-empire?utm_source=gmb&utm_medium=Yext
Certified by TheKey - Senior Home Care • Nov 08, 2026
About
Certified by TheKey - Senior Home Care • Nov 08, 2026
Home Care AgencyHome Health Care Service
For over 20 years, TheKey Home Care has provided trusted in-home care for seniors and adults with disabilities to achieve successful long-term aging at home. Our highly trained caregivers can provide in-home care, respite care, senior personal care, elder care, and companionship. Our Balanced Care Method emphasizes a healthy mind, body, and spirit - so our clients can live happier, healthier lives at home. We understand that everyone's situation is unique, and we create personalized care plans in collaboration with you to ensure the best possible care. TheKey Home Care provides service 24/7—during holidays, weekends, evenings and overnight. Call us today to see how TheKey Home Care can improve your loved one's quality of life.
Location
Certified by TheKey - Senior Home Care • Nov 08, 2026
Hours
Certified by TheKey - Senior Home Care • Nov 08, 2026
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
5.0
34 reviews
5 stars
33
4 stars
1
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1 star0
- VSVictoria SepulvedaFeb 28, 20255.0We had services with The Key for my grandparents and had a great experience. They were an excellent company to work with—professional, reliable, and easy to coordinate with. Several caregivers stood out, providing support from meal preparation to bedside care. We were pleased with service they gave.
- LFLucy FernandoFeb 24, 20255.0My husband has been with TheKey for almost a year and we have enjoyed service. I Like that my care manger is quickly responsive and we love our caregiver Rose.
- AWAlonzo WinstonDec 28, 20245.0TheKey has been a reliable resource for my father's care over the past two years. First off, let me give a high praise for caregiver DeAndre. He demonstrated an unrivaled willingness to help and was flexible in his schedule to accommodate my family needs. DeAndre always remained calm with perfect patience while attending to my father's sometimes demanding nature. I would recommend his service to anyone looking for a reliable and consistent caregiver. Alisha and Jackie were phenomenal points of contact for us. These two ALWAYS returned calls and quickly resolved scheduling changes (sometimes last minute on our part) with customer service rarely seen these days. Alisha and Jackie were attentive to our needs, delivered on their promises, and always made our family feel special and not like a numbered client. I have nothing but praise for TheKey. If you are looking for a great company, you can end your search here!
- KDKrista DixonOct 20, 20235.0Jennifer Bennett was my initial point of contact at The Key Home Care for my mother’s home care. She’s a consummate professional, kind, and knowledgeable, and provided excellent services for my family. Staffing was provided almost immediately, and every caregiver was exceptional. Our family was especially impressed with Alisha Wise, the Care Manager, and she helped us getting our long-term care information in place as well as over seeing all my mother’s care. My mother was so happy with the care she received from The Key. 🌺
- BTBonnie TaylorJan 9, 20175.0Everyone involved in my Moms care is wonderful! The girls are extremely helpful to her. She REALLY appreciates all of the assistance she is given. Thank you to all of you! Bonnie
Frequently Asked Questions About TheKey - Senior Home Care
What is home care?
Home care is a supportive service provided by a professional caregiver in the home or community where a resident lives (in addition to facility supports) for peace of mind, companionship, and personal care. Caregivers can perform tasks such as running errands, preparing meals, assisting in the shower, fall prevention, and initiating brain stimulation activities to stimulate cognitive function.
How do I find the best caregiver for my loved one?
The best caregiver is an experienced professional who has the training and skills to support your loved one’s care needs. It’s also imporatnt to find a caregiver who’s extremely reliable, has back-up if necessary, and is a good fit in terms of personality and shared interests.
How much does home care cost?
Home care is typically billed by the hour, so the cost depends on the number of care hours per week and can vary slightly by region. Most families pay out-of-pocket for their care or use long-term care insurance.
How are you protecting your clients from COVID-19?
We follow infection mitigation best practices and safety protocols, informed by the CDC and local authorities, and provide appropriate PPE to our caregivers. The majority of our caregivers and Care Team members are fully vaccinated against COVID-19.
Is a home care agency better than hiring a private caregiver?
If you value safety, security, and reliability, yes. A quality home care agency is insured and also manages the performance and scheduling of its caregivers, handles billing and payrol, and has back-up caregivers to fill in when needed. With a private hire caregiver, you’re responsible for setting up payroll and withholding taxes, caregiver vetting and background checks, and purchasing sufficient liability insurance to cover any accidents or injuries in the home.
Will my long-term care insurance cover home care?
It depends on your policy. If this is your first time using your benefits for home care, it’s best to contact your insurance provider to be sure that you have an active claim, confirm any applicable elimination period, and clarify the services covered under your policy. TheKey is an approved provider with most major Long-Term Care (LTC) insurance carriers-and we have a free service to help our clients navigate all aspects of the claims process.If you need long-term care insurance help to initiate a new claim or need guidance with an existing claim, we have a dedicated team of long-term care insurance experts ready to help.
What’s the best home care?
The best home care is provided by reliable, professional caregivers who are trained and backed by home care agency that’s insured, providing oversight, care guidance, and back-up caregivers as needed.
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