Certified by Wilson & Kratzer Mortuaries Civic Center Chapel • Jul 05, 2026
Funeral Home
At Wilson & Kratzer Mortuaries Civic Center Chapel in Richmond, California provides funeral home, burial, veteran, memorialization, cremation and life celebration services. Call us 24/7.
Our experienced staff is committed to this vision and passionate about making your time with us as memorable and uplifting as possible. We bring together decades of experience caring for families of all cultural backgrounds and diverse walks of life. We pledge to treat you and your loved ones just like family, and we guarantee to offer services that meet all of your specifications while exceeding all of your expectations. Licensed staff members are available around the clock, 24 hours a day, 7 days a week, to discuss your needs. Whether you are doing pre-planning or need to hold a service soon, we are ready to answer our phone and offer you warm, friendly, and empathetic service. Learn more about our funeral services.
Location
Certified by Wilson & Kratzer Mortuaries Civic Center Chapel • Jul 05, 2026
Certified by Wilson & Kratzer Mortuaries Civic Center Chapel • Jul 05, 2026
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
4.8
132 reviews
5 stars
121
4 stars
3
3 stars0
2 stars
2
1 star
6
OP
Oscar Phillips
1 day ago
5.0
Very genuine and caring excellent service and compassion during one of the hardest times in my life thank you for taking care of my loved one
BM
Brian Mundy
4 days ago
5.0
We could not be happier with Wison & Kratzer. The excellent staff has superior communication skills, which were vital in our experience. Their knowledge and understanding of our Families needs were helpful beyond measure. We are grateful that they were on point.
CB
Carolyn Brown
May 30, 2026
5.0
From start to finish, the service was amazing. Their facilities are very nice and friendly staff. They showed up on time ready to greet and serve. This was my first experience and they made a lasting impression that I highly recommend. Mr. Sylvester Dunn was my point of contact and he and his team exceeded my expectations.
EE
Erika Ellis
May 7, 2026
5.0
First I want to say LaToya was amazing, she was attentive and informative helping me and my sister plan funeral arrangements for our mother. It was our first time planning a funeral and wasn’t sure how we would hold up during this process, thankfully LaToya made it less stressful as possible for us. All the staff we encountered were also really nice and we’re thankful for such a pleasant experience during one of the most difficult times of our lives. Thank you Wilson & Kratzer!
LS
LaToya Satberry
Apr 7, 2026
5.0
My sister and I had to make arrangements for our father. It was my first time ever making arrangements and my sister's first time on her own. Everyone was very friendly and helpful. We worked with LaToya and she was amazing. She was very professional well being empathic and caring. I would recommend Wilson & Kratzer Mortuaries to anyone going through this difficult time. They will work with you and what you want.
Frequently Asked Questions About Wilson & Kratzer Mortuaries Civic Center Chapel
What does a Funeral Director do?
Pick up the deceased and transport the body to the funeral home (anytime day or night)
Notify proper authorities, family and/or relatives
Arrange and prepare death certificates
Provide certified copies of death certificates for insurance and benefit processing
Work with the insurance agent, Social Security or Veterans Administration to ensure that necessary paperwork is filed for receipt of benefits
Prepare and submit obituary to the newspapers of your choice
Bathe and embalm the deceased body, if necessary
Prepare the body for viewing including dressing and cosmetizing
Assist the family with funeral arrangements and purchase of casket, urn, burial vault and cemetery plot
Schedule the opening and closing of the grave with cemetery personnel, if a burial is to be performed
Coordinate with clergy if a funeral or memorial service is to be held
Arrange a police escort and transportation to the funeral and/or cemetery for the family
Order funeral sprays and other flower arrangements as the family wishes
Provide Aftercare, or grief assistance, to the bereaved
What do I do when a death occurs?
The funeral home will help coordinate arrangements with the cemetery.
Bring the following information to complete the State vital statistic requirements:
✓ Birthplace
✓ Father's Name
✓ Mother's Name
✓ Social Security Number
✓ Veteran's Discharge or Claim Number
✓ Education
✓ Marital Status
Contact your clergy. Decide on time and place of funeral or memorial service. This can be done at the funeral home.
The funeral home will assist you in determining the number of copies of the death certificates you will be needing and can order them for you.
Make a list of immediate family, close friends and employer or business colleagues. Notify each by phone.
Decide on appropriate memorial to which gifts may be made (church, hospice, library, charity or school).
Gather obituary information you want to include such as age, place of birth, cause of death, occupation, college degrees, memberships held, military service , outstanding work, list of survivors in immediate family. Include time and place of services. The funeral home will normally write article and submit to newspapers (newspaper will accept picture and they will be returned intact).
Arrange for members of family or close friends to take turns answering door or phone, keeping careful record of calls. If Social Security checks are automatic deposit, notify the bank of the death.
When I call, will someone come right away?
If you request immediate assistance, yes. If the family wishes to spend a short time with the deceased to say good-bye, that’s perfectly acceptable. Your funeral director will come when your time is right.
Should I choose Burial or Cremation?
Burial in a casket is the most common method of disposing of remains in the United States, although entombment also occurs. Cremation is increasingly selected because it can be less expensive and allows for the memorial service to be held at a more convenient time in the future when relatives and friends can come together.
A funeral service followed by cremation need not be any different from a funeral service followed by a burial. Usually, cremated remains are placed in urn before being committed to a final resting place. The urn may be buried, placed in an indoor or outdoor mausoleum or columbarium, or interred in a special urn garden that many cemeteries provide for cremated remains. The remains may also be scattered, according to state law.
What is the purpose of embalming?
Embalming sanitizes and preserves the body. Embalming makes it possible to lengthen the time between death and the final disposition, allowing family members time to arrange and participate in the type of service most comforting to them.
Brand Certified Facts from Wilson & Kratzer Mortuaries Civic Center Chapel
This information is certified by Wilson & Kratzer Mortuaries Civic Center Chapel and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 05, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: