Valley Humane Society (VHS) is a private, nonprofit 501(c)3 animal welfare organization located in Pleasanton, CA. Envisioning a world in which every animal is loved and every person knows the love of an animal, VHS has served the Tri-Valley since 1987. VHS creates a brighter future for cats and dogs by encouraging and strengthening the bond between people and pets through lifesaving rescue and adoption programs, children's humane education, AniMeals pet food pantry, Canine Comfort pet therapy, Paws to Read, volunteer opportunities, and other programs and services. Valley Humane Society is funded primarily by private donations and does not receive government funding, tax dollars, or money from national humane organizations.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.