Truewood by Merrill, Pinole

Reviews

• AH

  Angie H.B.

  5 days ago
  5.0
  The team has been very supportive of my dad’s move. This is a big transition for him and I appreciate everyone being super kind and patient! 5 star experience!
• NN

  noub

  Oct 4, 2026
  5.0
  I truly appreciate the staff they present an excellent service and professional service demeanor for guests as my self those in particular Ms. Edith, Ms Swati who has been gracious. I would suggest ten stars for the staff and kitchen.
• SK

  Suheir Khalaf

  Aug 26, 2026
  5.0
  Truewood Pinole is a great community. I enjoy coming here to volunteer, I have been coming for the past 2 years now. I work with Edith and her events are amazing. She is fun to work with and involves all the residents in any activity or event she does. And Swati, her smile is very inviting and she is super active in any event and answers to most needs and questions. Fortunately the rest of the stuff is very nice and easy to work with!
• TJ

  T Jr

  Aug 26, 2026
  5.0
  What A Wonderful, Beautiful, Enjoyable, Professional Experience & Time It Was Being Here At Truewood, Especially With Swati, The Residents, And The Team Here! I Am Impressed By The Lovingkindness Of The Leadership, & Of The Staff, They Take Great Care Of Their Residents!
• HR

  HervMaster R

  Aug 25, 2026
  5.0
  I made a visit to the Truewood facility in Pinole, Ca. I was really impressed with the decor and the cleanliness as well as how everything was organized in great detail. But what was even better was my interaction with the general manager Andre Delgado and program director Edith Simmons. Each one took time to explain any and all questions I had. It was truly refreshing to see REAL customer service at its best! All The Best, Hervey Rogers